Contact Us

Questions, concerns, or just wanna say Hello?
We would love to hear from you.

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FAQ’s

What are your trading hours?

All Boococks Butchery stores are open 7 days a week. The trading hours for each store are as follows:

  • Brookside: Mon – Fri : 8:00am – 6:00pm | Sat – Sun : 8:00am – 4:00pm
  • Capalaba: Mon – Fri : 8:00am – 6:00pm | Sat – Sun : 8:00am – 5:00pm
  • Palm Beach: Mon – Fri : 8:00am – 6:00pm | Sat – Sun : 8:00am – 4:00pm
  • Birtinya: Mon – Sat : 7:00am – 6:00pm | Sun : 7:00am – 5:00pm
Where are your stores located?

You can find us at:

  • Brookside: Brookside Shopping Centre, 159 Osborne Road, Mitchelton, Brisbane
  • Capalaba: Capalaba Park Shopping Centre, Cnr Redland Bay & Mt Cotton Rds, Capalaba, Redland
  • Palm Beach: 19th Ave Shopping Centre, 13 Nineteenth Ave, Elanora, Gold Coast
  • Birtinya: Birtinya Stockland, Shop 30/8 The Avenue, Birtinya, Sunshine Coast
Do you offer online ordering?

Yes. You can order online for click & collect at your preferred store.

  • Available 7 days a week
  • Order by midnight for next-day collection
Do you offer home delivery?

Yes, we deliver across our local areas.

  • Delivery days: Tuesday, Thursdays, Friday
    (To secure your delivery, please order before 2:00pm the day before.)

Order cut-off times:

  • We carefully pack all orders to ensure your products arrive in premium condition
Where do you deliver?

We deliver to a wide range of suburbs surrounding each store across South East Queensland.
You can confirm availability by entering your postcode at checkout.

What makes Boococks different?

We focus on premium, grass-fed, high-quality proteins, sourced from trusted producers.

  • No shortcuts on quality
  • Expert butchers with deep product knowledge
  • Carefully selected cuts for consistency and flavour

Our goal is simple: deliver restaurant-quality meat to your home.

Is your meat grass-fed?

Yes — our core range is premium grass-fed beef and lamb, sourced from trusted Australian producers. We prioritise quality, consistency, and ethical sourcing.

Do you offer custom cuts or special requests?

Absolutely. Our team can assist with:

  • Custom portioning
  • Special cuts
  • Bulk orders

Visit us in-store or get in touch—we’re always happy to help.

How should I store my meat?

For best results:

  • Refrigerate immediately at 0–4°C
  • Freeze if not using within a few days
  • Keep products in original packaging until use

If you’re unsure, our team can guide you on storage and preparation.

Do you supply wholesale or restaurants?

Yes — our wholesale arm, Marrow Meats, supplies leading restaurants and foodservice operators. If you’re interested in partnering with us, please get in touch.

Phone

Birtinya: (07) 5437 7728

Palm Beach: (07) 55358224

Working Hours

Brookside: Mon – Fri : 8:00am – 6:00pm | Sat – Sun : 8:00am – 4:00pm

Capalaba: Mon – Fri : 8:00am – 6:00pm | Sat – Sun : 8:00am – 5:00pm

Palm Beach: Mon – Fri : 8:00am – 6:00pm | Sat – Sun : 8:00am – 4:00pm

Birtinya: Mon – Sat : 7:00am – 6:00pm | Sun : 7:00am – 5:00pm

Brookside
Mon – Fri : 8:00am – 6:00pm
Sat – Sun : 8:00am – 4:00pm

Capalaba
Mon – Fri : 8:00am – 6:00pm
Sat – Sun : 8:00am – 5:00pm

Palm Beach
Mon – Fri : 8:00am – 6:00pm
Sat – Sun : 8:00am – 4:00pm

Birtinya
Mon – Sat : 7:00am – 6:00pm
Sun : 7:00am – 5:00pm

Email

Shop 13, 19th Avenue Shopping Centre, Palm Beach QLD 4221